Shipping Policy
We are delighted you chose to shop at Ayansi Arts! 🎨 We want to ensure your shopping experience is as seamless as possible, from the moment you click "buy" to the second your new artwork arrives at your door.
This shipping policy outlines everything you need to know about how we ship our un-framed, canvas-printed paintings.
Shipping & Processing
Ayansi Arts offers FREE shipping on all orders, with no minimum purchase required. We want to make it easy for you to bring beautiful art into your home without any extra fees.
Processing time: We take pride in our quick service. Orders are processed and dispatched within 24 hours of purchase (excluding weekends and public holidays).
Shipping time: Once your order has been dispatched, you can expect to receive your artwork within 4-7 business days. Please note that delivery times are estimates and may vary due to external factors like weather conditions or courier delays.
Shipping Methods
We use a reliable courier service to ensure your canvas painting arrives safely and in excellent condition. All packages are carefully rolled and placed in a protective tube to prevent any damage during transit.
Order Tracking
Once your order is shipped, we will send you an email with a tracking number so you can easily follow your package's journey. You can use this number on the courier's website to get real-time updates on your delivery status.
Address Accuracy
Please double-check your shipping address at checkout to ensure it's accurate and complete. We cannot be held responsible for any delays or issues that arise from incorrect address information. If you need to make a change, please contact us immediately at ayansiarts@gmail.com
Damaged or Lost Packages
If your artwork arrives damaged, please take a photo of the package and the painting and contact us within 48 hours of delivery. We will work with you to find a solution, whether it's a replacement or a refund.
In the rare event that your package is lost in transit, please contact us at ayansiarts@gmail.com We will initiate a trace with the courier company and do our best to resolve the issue for you.
Thank you for supporting Ayansi Arts. We hope you love your new painting! 😊